Shop business terms
What is work order?
Also called: Job ticket, shop traveler
A work order is the production document that travels with a job through the shop — specs, materials, quantities, artwork reference and finishing steps — translating what was sold into what gets made.
The quote speaks customer; the work order speaks floor: substrate and thickness, exact size, sides, laminate yes/no, grommet spacing, due date. Every 'that's not what I quoted' remake traces to information that lived in someone's head instead of on the ticket.
Paper travelers still run many shops and still get lost, stained and outdated the moment a change call comes in. The digital version is the same document with one advantage: it updates everywhere at once — the change made at the front desk is the change the floor sees.
In PrinterFlo the quote writes the work order →
Related terms
Software that speaks the trade
PrinterFlo runs print & sign shops on one board — quotes that price by size and material, proofs approved from one link, and a production checklist the quote writes for you.