You ask. We build it.

Tell us the one thing your shop software won't do

Most shop software has a feature request form that goes nowhere. PrinterFlo is built by a sign guy who answers his own email. Tell us what your shop needs and we build it, usually within a day, often within a couple of hours.

Here's what shops asked for in September and October, and how long each one took to go live.

1. A sticker company building its own Shopify app wanted it to send orders and artwork straight into production.

   46 minutes

   An API for orders with every line and its artwork file.

2. A sign company in Arizona enters web orders that are already paid, so a banner had to price by the piece, not only by the square foot.

   34 minutes

   Price a line by the square foot, by the piece or by the line total.

3. A wrap shop in Alabama wanted to set a price from the margin they want.

   1 hour 48 minutes

   Price any line by target margin, and by the next morning one margin across the whole price list.

4. A sign company in Arizona wanted the quote form on its own website simpler: its own three choices, a message and a file upload, no products.

   44 minutes

   A lead form for the shop's website: its own question and answers, and every request lands as a quote.

5. A glass and graphics shop clicked Create Order too soon and still needed to send the customer the quote.

   1 hour 2 minutes

   Back to quote: an order goes back to being a quote while nothing is billed or paid on it.

6. A sign company in Arizona gets print files from customers of up to 300 MB.

   1 hour 52 minutes

   Uploads up to 300 MB for the shop and on its website form, sent in pieces so a dropped connection carries on.

7. An apparel printer in Canada wanted 24 shirts in black, navy and grey on one quote line, priced as 24.

   2 hours 10 minutes

   An apparel line by colour and size: the total is worked out, every colour counts toward the price break, and the grid prints on the work order.

8. A sign company in Arizona wanted to download a quote as a PDF to send to a client.

   2 hours 43 minutes

   A Download PDF button on every quote: the same PDF the quote email attaches.

9. A sign company in Arizona was paying for a separate proofing app so its customers could zoom into native files without losing quality.

   3 hours 14 minutes

   Proofs that open PDF, AI, EPS, PSD and TIFF files as a preview the customer zooms into, still sharp, with the original to download.

10. A sign company in California wanted their quotes, sales orders and invoices to each carry their own terms, and to call it a Sales Order.

    1 hour

    Document settings: terms per document, your own title for the order, your own colour on the PDFs.

11. A glass and graphics shop runs two businesses under one roof and sends its accountant two sales reports every month.

    1 hour 14 minutes

    Divisions: one shop, a separate sales report for each line of business.

12. The same shop wanted its invoices to look like its quotes.

    under 3 hours

    An invoice page laid out like the PDF: the shop's letterhead, every line, what's paid and the balance.

13. A print shop wanted a copy of every email its customers get, in its own inbox.

    1 hour 6 minutes

    A blind copy of every customer email to the address the shop picks.

14. The glass shop takes cards through its own merchant account, not Stripe.

    overnight

    Authorize.net: customers pay online through the shop's own gateway.

15. A sign company in Arizona added an "At Service Bureau" stage and expected a column on the jobs board.

    by the next morning

    Jobs board columns the shop can add, rename and reorder.

16. The same shop wanted to change the words in the email that goes out with a proof.

    the same day

    The shop's own wording for every customer email.

Bugs get the same treatment. Two that a shop ran into this week were fixed in 24 and 33 minutes.